Campground Manager® Add-ons FAQ

Quick answers for Campground Manager add-on questions

Point of Sale Module

  1. What is the POS module?
  2. Will I need additional licenses to run the POS module?
  3. Will I need any special hardware to run POS?
  4. How long will it take to set up POS?
  5. Will the sales show in my Campground Manager Reports?
  6. How much does the POS module cost?

Central Reporting Module

  1. How many parks can I put on the central reporting module?
  2. Can I use Central Reporting Module with a call center?
  3. What types of reports will I get from CRM?
  4. How much will this cost?

Credit Card Module

  1. What are the rates charged by X-Charge?
  2. What hardware do you need to process cards?
  3. Will the credit card module work with the Point-of Sale module in Campground Manager?
  4. Can debit cards be processed?
  5. How much is PC Charge Software?

Point of Sale Module

1. What is the POS module?

The Point-of-Sale module (POS) is an optional add-on feature to Campground Manager that helps track your camp store sales and manage store inventory. The module is completely integrated with Campground Manager so all sales activities are accounted for within one system. With the POS module installed you may check in customers and ring out store sales from any workstation. At the end of the day, revenues reports and cash balancing is all performed within one system.

2. Will I need additional licenses to run the POS module?

Not necessarily. The POS module is an add-on module and the licenses you’ve purchased to run Campground Manager will also work with POS. If you require additional workstations beyond the number you currently have with Campground Manager then you may be required to buy more licenses.

3. Will I need any special hardware to run POS?

POS will run under the same operating systems and computer hardware that is recommended for Campground Manager. However, you may want to consider some time saving accessories to help speed up your POS processing. A UPC scanner is highly recommended. This will enable your clerks to quickly and accurately scan a store item to register a sale. A cash drawer is another handy accessory along with a 3.5 inch receipt printer. This will help manage your till and save on printing large paper invoices. For a full list of POS options view the POS Hardware section.

4. How long will it take to set up POS?

Most stores have between 1500 and 3000 items. With 2 people it take about 1 to 2 days to scan in and setup the entire inventory in the store. Once complete you are ready to start selling!

5. Will the sales show in my Campground Manager Reports?

Yes! POS is completely integrated with CM. The clerk’s daily cash totals will include all sales made through the POS and store sales and taxes will be displayed along with the camping revenues. Accounting journal entries will be prepared for export into your GL just like it does with Campground Manager.

6. How much does the POS module cost?

For SaaS customers the POS module cost is built into the monthly charge. For a locally hosted system there is a one-time fee to turn the module on. Please review the Quick Quote screen for exact pricing for your preferred method.

Central Reporting Module

1. How many parks can I put on the central reporting module?

You may add as many parks as you wish to the module. Each parks database is self-contained. The CRM helps to quickly switch between parks and consolidate financial information into comparable single reports.

2. Can I use Central Reporting Module with a call center?

Yes, CRM is ideally suited for a call center environment. The call center is accessing the same data that the individual parks are using in real-time. Accounting and cash control can be compartmentalized to work at both the call center and the park keeping them separate and individually accountable while maintaining full data integration.

3. What types of reports will I get from CRM?

Most of the critical reports like sales, revenues and occupancy reports that can be found In Campground Manager are available on an enterprise level through the CRM. Reports can be set to run in batches at a specific time. Management reports and other maintenance functions can be scheduled to run overnight providing management with the prior days results first thing in the morning. Reports can be emailed or saves as a spreadsheet for enabling further analysis.

4. How much will this cost?

Please contact our sales staff directly for pricing on this option.

Credit Card Module

1. What are the rates charged by X-Charge?

The rates and transaction fees are competitive but must be quoted directly from an X-Charge sales agent. The X-Charge software is free to use.

2. What hardware do you need to process cards?

A credit card reader is required to scan magnetic stripe credit cards. They can be purchase through POS World. Please see the POS Hardware section for more information.

3. Will the credit card module work with the Point-of Sale module in Campground Manager?

Yes, all credit card processing is integrated within Campground Manager, POS and BookYourSite.

4. Can debit cards be processed?

We can process debit credit cards but true debit cards require a PIN pad and we do not support them for either X-Charge or PC Charge at this time.

5. How much is PC Charge Software?

The price depends on the number of user licenses required. Each workstation that processes credit cards requires a license. Support is provided directly by PC Charge. Please refer to our Quick Quote section for prices.